Questions?
We’ve Got You.

Our blends are made with organic ingredients, including organic teas, herbs, fruits, and botanicals. Pixel Leaf products are not currently certified organic as finished packaged products, so we describe them as made with organic ingredients rather than certified organic.

No artificial ingredients, ever. Where you see “Natural Flavor” on our labels, that refers to flavoring derived from real botanical or food sources—nothing synthetic.

Yes. None of our current blends contain gluten-containing ingredients. However, we recommend checking the label for your specific blend, especially if you have a severe sensitivity.

Soft Reset uses organic hibiscus, which is intercropped with peanuts in some growing regions. As a result, this product may contain trace amounts of peanut shells or fragments. All other blends are free from common allergens, but always read the label before brewing.

We source from organic suppliers across multiple regions. Our teas originate from established tea-growing countries, while botanicals like hibiscus, rose, and lemon balm come from specialty organic farms. All blends are assembled and packaged in the USA.

Caffeine levels depend on the base tea used.

Soft Reset (White Tea): Low—roughly 15–30mg per 8oz serving.
Going Gold (Oolong + Hojicha): Medium—roughly 30–55mg per serving.
Tropical Horde (Green Tea): Medium—roughly 25–45mg per serving.

Exact levels vary based on steep time and water temperature.

Soft Reset has the lowest caffeine level of our current launch blends. It uses organic white tea as its base, which is naturally lower in caffeine than green, oolong, or black teas.

Our current lineup doesn’t include a fully caffeine-free blend, but Soft Reset is the lightest option. We’re working on future blends that will explore herbal and caffeine-free territory.

Soft Reset was specifically designed as a wind-down tea. Its low caffeine content and calming botanicals—rose, chamomile, and lemon balm—make it a great choice for quiet evenings. That said, caffeine sensitivity varies, so your mileage may vary.

Add 1 teaspoon of loose-leaf tea per 6–8oz of hot water. Steep for the recommended time based on the blend, then strain and enjoy. You can use a tea infuser, strainer, or any brewing vessel you prefer.

Soft Reset (White Tea): 175°F / 80°C — delicate leaves, keep it gentle.
Going Gold (Oolong): 195°F / 90°C
Tropical Horde (Green Tea): 195°F / 90°C

If you don’t have a thermometer, let boiling water sit for 1–2 minutes before steeping.

Soft Reset: 2–3 minutes. Going Gold: 3–5 minutes. Tropical Horde: 4–5 minutes. Longer steep times increase caffeine extraction and can intensify flavor—adjust to your taste.

Absolutely. All three blends work beautifully iced. Tropical Horde especially shines over ice. To cold-brew, simply use cold water and steep in the refrigerator for 6–8 hours. For a quicker option, brew double-strength hot and pour over ice.

Just drop one sachet into 6–8oz of hot water and steep for the recommended time. The pyramid shape allows the leaves to fully expand inside the sachet, so you get a proper full-leaf steep without any loose leaf mess.

Our pyramid sachets are made from biodegradable, corn-based PLA and are free from microplastics. Their spacious pyramid shape allows the tea leaves to fully expand for a better brewing experience.

Yes! Higher-quality teas like oolong (Going Gold) often reveal different flavor notes on a second steep. White and green teas can handle a second steep but will be lighter in flavor. Add 1–2 minutes to the steep time for each subsequent infusion.

Not at all. Our pyramid sachets brew just like traditional tea bags. For loose leaf, all you need is a tea infuser or teapot.

Yes. Orders over $40 qualify for free standard shipping within the United States. Orders under $40 are subject to standard shipping rates calculated at checkout.

Standard shipping typically takes 5–7 business days after your order is processed. Expedited options may be available at checkout depending on your location.

We process orders quickly, but if you reach out immediately after placing your order, we’ll do our best to accommodate a change or cancellation. Once an order has shipped, we’re unable to modify it. Contact us at our contact page.

We currently ship within the United States only. International shipping is something we’re actively working toward. Join our email list to be the first to know when it’s available.

We’re sorry to hear that. Please reach out to us through our contact page within 7 days of delivery with a photo of the damage and your order number. We’ll make it right.

Each blend is currently available as a 15-count pyramid sachet box or as loose-leaf tea. Prices start at $17.99. Check the individual product pages for current size and pricing options.

Store your tea in a cool, dry place away from direct sunlight, moisture, and strong odors. Keep the packaging sealed when not in use. Our resealable pouches are designed to maintain freshness between brews.

Properly stored, our teas are best enjoyed within 12–18 months of purchase. Each package includes a best-by date. Older tea won’t be harmful, but the flavor may be less vibrant.

Pixel Leaf is based in Lawrenceville, Georgia. All of our blends are assembled and packaged in the USA using organic ingredients sourced from trusted suppliers.

The name brings two things we love together: the precision and creativity of gaming (pixels) and the natural, grounded world of specialty tea (leaf). Pixel Leaf is for people who take their hobbies seriously and their downtime intentionally.

Yes. The current lineup is our launch collection, but we’re actively developing new blends. We have ideas in the pipeline across caffeine levels, flavor profiles, and tea types. Follow us or sign up for our list to hear about new releases first.

You can follow us on Twitter, Discord, and Twitch. We share updates, behind-the-scenes tea development, and community events across all three platforms. Links are in the footer.

Not yet, but it’s on our roadmap. In the meantime, the best way to save is to take advantage of free shipping on orders over $40 and keep an eye out for seasonal promotions.

We’re happy to help. Head over to our contact page and send us a message—we aim to respond within 1–2 business days.